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Dr. Robert E. Davis | Senior IT Audit Expert | Information Security Training – Training Doyens

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Dr. Robert E. Davis
Freelance Senior IT Audit Manager, Consultant, Author, and Speaker

Years of Experience: 40+ years

Areas of Expertise: Audit, Information Security and Accounting

Dr. Robert E. Davis obtained a Bachelor of Business Administration in Accounting and Business Law, a Master of Business Administration in Management Information Systems, and a Doctor of Business Administration in Information Systems Management from Temple, West Chester, and Walden University; respectively. Moreover, during his twenty years of involvement in education, Dr. Davis acquired Postgraduate and Professional Technical licenses in Computer Science and Computer Systems Technology. Dr. Davis also obtained the Certified Information Systems Auditor (CISA) certificate — after passing the 1988 Information Systems Audit and Control Association’s rigorous three hundred and fifty multiple-choice questions examination; and was conferred the Certified Internal Controls Auditor (CICA) certificate by the Institute for Internal Controls.

Since starting his career as an information systems (IS) auditor, Dr. Davis has provided data security consulting and IS auditing services to corporations as well as other organizations; in staff through management positions. Before engaging in the practice of IS auditing and information security consulting; Dr. Davis (as a corporate employee) provided inventory as well as general accounting services to Philip Morris, USA, and general accounting services to Philadelphia National Bank (Wells Fargo). Furthermore, he has prior experience as a freelance writer of IT audit and information security training material.

Dr. Davis received recognition as an accomplished, energetic auditor, author, and speaker with a sound mix of experience and skills in monitoring and evaluating controls. Based on his accomplishments, Temple University’s Fox School of Business and Management Alumni Newsletter, Pentest Magazine, and The Institute for Internal Controls e-newsletter featured Dr. Davis. Furthermore, he is an Advisory Board Member of The Institute for Internal Controls, the first and inaugural Temple University CISA in Residence and a founding Temple University Master of Science in IT Auditing and Cyber-Security Advisory Councilmen. Last, he accepted invitations to join Delta Mu Delta International Honor Society, the Golden Key International Honour Society, the Thomson Reuters’ Expert Witness List, the IT Governance LTD expert panel, as well as the International Association of IT Governance Standards honorary membership group.

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Best Practices for Maintaining GMP Data Integrity

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Data integrity is the completeness, accuracy and consistency of data, regardless of the format in which it is generated, retained or used. Maintaining the integrity of data pertaining to GMPactivities is very important for maintaining compliance with the regulations. Best practices for maintaining data integrity not only encompass the Quality Control (QC) data but also the data which is generated by other activities like manufacturing, validation, packaging, materials management, facilities management and more. An effective way of maintaining data integrity involves risk-based and holistic assessment of the systems that store the data related to GMP operations, and include manual, electronic and hybrid systems.

Here are some of the best practices for maintaining GMP data integrity:

  1. Understanding Part 11 Requirements

The first step of working towards data integrity includes identifyingand understanding the Part 11 requirements applicable to electronic records and signatures used in GxP procedures and activities. Firms that majorly operate through paper based systems should also consider that laboratory instruments are associated with computer systems and thus they are not exempted from complying with regulations. Part 11 regulations must be properly understood to know about their applicability.

2. Data Management

Data management must be incorporated effectively into the quality system for ensuring the reliability and security of the data. Staff should be trained and the management should monitor that the procedures are being implemented properly. It is the duty of senior management to ensure that the firm has enough funding and is putting much effort for data management to make sure that the data in the firm is always complete, valid, secure and accurate.

3. Updating Quality Systems

For electronic records and computer systems, quality system procedures should be revised whenever required. Computer systems used in the firm need to be appropriately developed, tested, and assessed on a regular basis to ensure that they are properly validated. Changes made to the systems should be timely evaluated for their impact on various GMP operations. The quality unit, having proper training and expertise, should review and approve the changes made to the computer systems.

4. Laboratory Instruments Controls

It is also extremely important to comply with the regulations related to the computer systems associated with laboratory instruments. Although this area doesn’t receive much attention from regulators, there have been instances where warning letters have been issued to firms regarding issues in this area.

5. Data Integrity Assessment in Internal Audits

The firm must always incorporate data integrity assessment in its internal GMP audit programs. Internal audit staff must be trained in data integrity assessment and their training must be documented. For company-specific needs and newly published enforcement actions the firm must add or modify additional considerations. If the firm is outsourcing the audit functions to a third party, it should ensure that the auditors have proper training in data integrity assessment.

6. Updated About Regulations

Firms must always stay informed and updated about the latest regulations. Changes in enforcement actions must be monitored and implemented. It’s also important to stay aware about the current trends. This would help the firms in keeping up with the latest trends and complying with the regulations in an effective manner.

Although quality control laboratory is the most common area where data integrity issues are detected, it’s not the only one. GMP data integrity must be properly implemented in all the GxP areasfor maintaining data integrity and, thus, compliance with laws and regulations.

How Wearable Technology is Benefitting the Healthcare Industry

Fitness tracker smart watch
Fitness tracker smart watch illustration with heart rate monitor, flat cartoon vector style design. Modern stylish wearable device.

The healthcare industry has been tremendously impacted by wearable technology over the past decade. The sensor-based devices are bringing remarkable advancements in diagnosis, prognosis and treatment, in addition to making people more and more health-conscious. A huge number of people have embraced the wearable technology and prefer to monitor their health parameters constantly through the devices. Some of the devices can also be used to send data to the doctors, who can monitor their patients’ health and decide the course of action in a timely manner. The devices can significantly speed up the entire process of diagnosis and treatment by automating a number of processes. Wearable devices can be used to track heart rate, physical activity, sleep, etc and can also guide the users on achieving a healthier lifestyle. Paired with a website or smartphone, these devices store and transmit health data. Statistics suggest that the wearable technology market is expected to reach $150 billion by 2027.

Let’s have a look at how exactly the wearable technology is impacting the healthcare industry.

  1. Promotes Health Awareness

Wearable technology helps in making people more aware of their health and underlying issues. Usually, people consult doctors only when there are prominent symptoms. Wearables have a more proactive approach to healthcare. It can detect issues sooner so that actions can be taken in the early stages. This can be extremely beneficial to people already prone to health problems. The devices can also be used to recognize emergencies, as they can be set to notify family members or healthcare professionals. Thus wearable technology can be greatly helpful in averting dangerous health consequences.

  1. Improving Patient Engagement

Patients undergoing treatments can become more engaged with their health. The wearable health devices can provide continuous real-time data to the users to help them stay informed about their health condition. This is much more convenient and faster than getting data from doctor prescribed tests. By tracking the sleep quality, heart-rate, calorie intake, etc users can monitor irregularities and can also get help to improve their metrics by engaging in healthy behaviors. Continuous tracking of your health metrics can be significantly helpful in improving the quality of life.

  1. Assisting Healthcare Providers

Wearable technology also benefits healthcare providers in a great many ways. They can monitor patient data over a long period for having a better understanding of health issues. A more accurate diagnosis can be made and more time and money can be saved. Research suggests that 20% of all healthcare costs owe to lack of adequate sleep, lack of physical activity and addictions to tobacco, drugs and alcohol. Through wearable technology, healthcare professionals can encourage their patients to lead a healthier lifestyle, thereby reducing the burden on the healthcare system. Insurance companies are also taking initiatives to reduce premiums for people using wearables in order to promote health awareness.

  1. Tracking Multiple Metrics

There are multiple types of wearable devices in the market which the users can choose based on what exactly they need to monitor. The more common are customer-focussed devices but there are others as well that benefit the medical professionals in myriad ways. The devices have bio-sensors installed which monitor the heart rate, physical activity and more. There are devices for diabetic patients to monitor their glucose levels. Also new devices are being developed to impact the health of the users in various ways like tracking UV exposure, improving posture, regulating body temperature, monitoring circadian rhythm and more.

  1. Monitoring Vulnerable Patients

Wearable technology is great for monitoring vulnerable patients who need to be put under constant observation. In addition to patients using the devices themselves, many people use the devices to monitor the health of their family members. PwC’s Health Research Institute has revealed that there is an increasing demand for devices and services for looking after aging parents and children. Wearable devices can assist caregivers in taking care of at-risk patients by continuously monitoring their health parameters even when they are not admitted to the hospital. This is also true for patients who have been just discharged after being operated or treated for any critical illness.

Wearable technology is a field that holds tremendous potential for innovation. With the increasing adoption of this technology by the general consumers as well as healthcare providers, wearables are expected to bring revolutionary changes to the healthcare industry the in future.

Webinar on Documenting Workplace Investigations: How Your Final Report Should Look Like?

What will be discussed?

Investigative documentation is the evidence of action taken in response to a complaint and is critical for preventing lawsuits and minimizing liability. Our upcoming webinar discusses the basics of investigative report writing, the dos and don’ts, and the elements of the final report.

What you’ll learn?

  • To plan the investigative report writing
  • To document the rationale behind your investigative opinions such as how you determined credibility and reached conclusions
  • To determine the appropriate technique for documenting workplace investigations, in relation to resources accessed online and hard copy resources

LEARNING OBJECTIVES

Learn the basics of investigative report writing and how it is crucial for minimizing liabilities and avoiding lawsuits. The webinar discusses the dos and don’ts of documenting workplace investigations and the elements of the final report.

WHO WILL BENEFIT

Human Resources professionals

Attorneys

Consultants

Speaker Profile: Dr. Susan Strauss RN Ed.D. is a national and international speaker, trainer and consultant with 52+ years of professional experience. Her specialty areas include education and workplace harassment, discrimination and bullying, organization development, and management/leadership development.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2HgQcOw

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

  1. Microsoft Office Boot Camp – Tips and Tricks of Word, Excel, PowerPoint and Outlook – 3 Hours – http://bit.ly/2YOU3IH
  2. Stay Interviews: A Powerful Employee Engagement and Retention Tool – http://bit.ly/2YPOQAf

Webinar on Strategies and Steps to Manage Difficult People

What will be discussed?

Working with difficult people is often frustrating and although their numbers are small, they make a huge impact on the people around them and the work they are associated with. Our upcoming webinar discusses how to identify and deal with difficult people and strategies to manage difficult situations.

What you’ll learn?

  • Analyze your reaction – what do you have control over
  • What is the problem from your perspective?
  • Common mistakes people make with difficult bosses

LEARNING OBJECTIVES

Steps to handle the different types of difficult people

Identify the different types of difficult people

WHO WILL BENEFIT

HR Managers

Supervisors

Senior Management

Sales and Marketing

Leadership

Employee Relationship Manager

Staffing Manager

Leaders

Managers

Individual Contributors

Speaker Profile: Valerie Pelan has been coaching leaders for 15 years and consults on talent and leadership development, assessment tools, and leadership models. She uses premium assessments and 360s tools to solidify her clients’ understanding of their strengths and developmental areas.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2Zdshpm

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

  1. Microsoft Office Boot Camp – Tips and Tricks of Word, Excel, PowerPoint and Outlook – 3 Hours – http://bit.ly/2YOU3IH
  2. Stay Interviews: A Powerful Employee Engagement and Retention Tool – http://bit.ly/2YPOQAf

Webinar on Writing Followable Procedures to Reduce Human Errors

What will be discussed?

It is essential to understand why people don’t follow procedures and it’s also important to know exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed. Our upcoming webinar discusses how to create and maintain a procedure, starting from content development to formats designed, for human error reduction.

What you’ll learn?

  • SOP writing rules and content development
  • Regulatory compliance background and universal purpose of procedures
  • Use of electronic information networks for procedure access

LEARNING OBJECTIVES

We will discuss how to create and maintain a procedure, starting from content development to formats designed for human error reduction due to procedures.

WHO WILL BENEFIT

QA/QC directors and managers

Process improvement/excellence professionals

Training leaders and managers

Plant engineering

Compliance officers

Regulatory professionals

Executive management

Manufacturing operations directors

Human factors professionals

Speaker Profile: Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2Hfs13g

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

  1. Microsoft Office Boot Camp – Tips and Tricks of Word, Excel, PowerPoint and Outlook – 3 Hours – http://bit.ly/2YOU3IH
  2. Stay Interviews: A Powerful Employee Engagement and Retention Tool – http://bit.ly/2YPOQAf

Webinar on Improving Employee Engagement & Retention Through Stay Interviews

Stay Interviews have become a very popular and effective means of reducing turnover with supervisors meeting individually with their direct reports to learn why they are staying or might leave. Our upcoming webinar discusses how to prepare for, conduct & follow through on stay interviews to improve engagement, productivity, employee loyalty and commitment – as well as retention.

The webinar covers the following key areas:

  • Re-recruiting talent, causing employees to feel valued & enhancing the relationship between an employee & his/her manager
  • Means of learning why employees stay, might leave & what their supervisor can do to improve their work experience
  • Handling employee responses for which you don’t have an immediate answer

LEARNING OBJECTIVES

It is easy to make the business case for retaining your organization’s talent because turnover is both rampant & expensive.

And to make matters worse – the most talented employees:

Have more opportunities available to them

Are the most expensive to replace

Are the quickest to leave if they are unengaged

May take top performers with them

May take customers with them

Stay Interviews have become a very popular and effective means of reducing turnover with supervisors meeting individually with their direct reports to learn why they are staying or might leave – and what the supervisor can do to improve each employee’s work experience. To know how to encourage employees to stay, we have to ask what only they know. Exit Interviews are too late.

WHO WILL BENEFIT

Any Leader, Manager or Supervisor [HR, Production, Accounting, Sales, IT, etc.] – who wants to increase employee engagement and/or retention.

Speaker Profile: Pete Tosh is Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines. He has 25+ years of professional experience.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2ZgeDlx

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

  1. Microsoft Office Boot Camp – Tips and Tricks of Word, Excel, PowerPoint and Outlook – 3 Hours – http://bit.ly/2YOU3IH

2. Stay Interviews: A Powerful Employee Engagement and Retention Tool – http://bit.ly/2YPOQAf

Crucial Compensation Conversations — Understanding and Communicating the Compensation System

OVERVIEW

There may be one thing in organizational life no HR or Payroll department wants to get wrong, that is the paycheck of any employee! This webinar does not address payroll processing. It does address how your workers’ compensation plan is built on a philosophy, designed to achieve specific results from the perspective of recruiting, retaining, and engaging the workforce.

Variation in approaches with different job groupings or classifications is possible and even desirable. And how do you keep up to date on your “Pay” package? We will address these and many other areas of employee compensation and benefits in the webinar.

WHY SHOULD YOU ATTEND

Do you have complaints about the compensation system, from staff, managers, leadership, or HR? Where are the issues coming from and why? Or are you looking for options to make your workers’ compensation plan more aligned with the market, technology, the environment?

This webinar explores the crucial compensation conversations and helps you optimize your system.

AREAS COVERED

  • Defining the philosophy/philosophies of your compensation system
  • The link to performance management
  • Environment scans and adjustments
  • Defining market competitive pay
  • Total compensation defined
  • Variable pay options
  • Assessing and auditing your current workers’ compensation plan
  • Challenges of alignment
  • Roles of managers, employees and HR in the compensation system
  • COLA vs. P4P
  • Forms/Tools/Communications — communicating compensation to employees
  • Merit Matrix Models

LEARNING OBJECTIVES

This webinar can help you sort through the issues of employee compensation and benefits and develop a plan of action for addressing your most critical questions. The webinar will also help you link organization performance with employee compensation and benefits.

WHO WILL BENEFIT

  • HR staff
  • Compensation Specialists
  • Business Owners
  • Board members
  • Supervisors/Managers
  • Anyone who has responsibility for compensation

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2ZdoFUk

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Strategizing Difficult Conversations: How to Communicate Without Damaging Work Relationships

OVERVIEW

Every workplace experiences conflict, confrontation, and controversy. No one enjoys tackling the touchy topics; but, an attitude of avoidance leads to misunderstanding and decreased productivity.

Your employees will always have differences of opinion; however, if these differences are not handled in a positive manner, your people will experience anxiety, bruised egos, and possibly even exploding tempers.

WHY SHOULD YOU ATTEND

This session will help you:

  • Improve your conflict-resolution skills 
  • Managing difficult conversations in the workplace
  • Discuss what matters most with co-workers and employees in a non-confrontational manner
  • Understand how to make other people feel heard and understood so you can work together to come up with solutions
  • Use conflict as an opportunity to create a positive outcome

AREAS COVERED

  • Understand what difficult conversations are
    • Learn about conflict: all difficult conversations have some “conflict” at its root
    • How conflict arises between co-workers, supervisors and subordinate.
    • Conflict resolution in the workplace: disagreement in meetings, communication obstacles and breach of confidence or loyalty
  • Learn the benefits gained by initiating difficult conversations
    • With improved collaboration your team becomes more efficient
    • Improves worker productivity throughout the organization
  • Understand why you avoid having difficult conversations
    • How the fear of rejection stops you from having the conversation
    • How being liked can stop you from having the conversation
  • Get a road map to follow for managing difficult conversations
    • 6 questions that will prepare you for all difficult conversations
    • How does the other person perceive the situation and what assumptions are you making
  • Learn a  4-step process that will lead to better workplace conversations and successful outcome of difficult conversations
    • Step 1 : Listening – begin the conversation by listening
    • Step 2 : Mirroring – simply reflecting back the other person’s point of view
    • Step 3 : Questioning – asking open-ended questions
    • Step 4 : Empathy – actually understanding what the other person is feeling

LEARNING OBJECTIVES

As leaders, it’s vital that you know how to handle difficult conversations while minimizing conflict and tension.

Join this session, where expert speaker Joel Garfinkle will discuss effective communication in the workplace and how to avoid damaging the working relationships that are so important to your success.

WHO WILL BENEFIT

  • CEO, CFO, COO, CTO
  • Senior Vice Presidents
  • Vice Presidents
  • Regional Managers
  • Managers and Supervisors
  • Newly Promoted Managers
  • High Potential Employees
  • Executive directors
  • Managing directors
  • HR managers
  • Team Leaders

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2FoKcm6

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882