Webinar on Documenting Workplace Investigations: How Your Final Report Should Look Like?

What will be discussed?

Investigative documentation is the evidence of action taken in response to a complaint and is critical for preventing lawsuits and minimizing liability. Our upcoming webinar discusses the basics of investigative report writing, the dos and don’ts, and the elements of the final report.

What you’ll learn?

  • To plan the investigative report writing
  • To document the rationale behind your investigative opinions such as how you determined credibility and reached conclusions
  • To determine the appropriate technique for documenting workplace investigations, in relation to resources accessed online and hard copy resources

LEARNING OBJECTIVES

Learn the basics of investigative report writing and how it is crucial for minimizing liabilities and avoiding lawsuits. The webinar discusses the dos and don’ts of documenting workplace investigations and the elements of the final report.

WHO WILL BENEFIT

Human Resources professionals

Attorneys

Consultants

Speaker Profile: Dr. Susan Strauss RN Ed.D. is a national and international speaker, trainer and consultant with 52+ years of professional experience. Her specialty areas include education and workplace harassment, discrimination and bullying, organization development, and management/leadership development.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2HgQcOw

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

  1. Microsoft Office Boot Camp – Tips and Tricks of Word, Excel, PowerPoint and Outlook – 3 Hours – http://bit.ly/2YOU3IH
  2. Stay Interviews: A Powerful Employee Engagement and Retention Tool – http://bit.ly/2YPOQAf
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Webinar on Strategies and Steps to Manage Difficult People

What will be discussed?

Working with difficult people is often frustrating and although their numbers are small, they make a huge impact on the people around them and the work they are associated with. Our upcoming webinar discusses how to identify and deal with difficult people and strategies to manage difficult situations.

What you’ll learn?

  • Analyze your reaction – what do you have control over
  • What is the problem from your perspective?
  • Common mistakes people make with difficult bosses

LEARNING OBJECTIVES

Steps to handle the different types of difficult people

Identify the different types of difficult people

WHO WILL BENEFIT

HR Managers

Supervisors

Senior Management

Sales and Marketing

Leadership

Employee Relationship Manager

Staffing Manager

Leaders

Managers

Individual Contributors

Speaker Profile: Valerie Pelan has been coaching leaders for 15 years and consults on talent and leadership development, assessment tools, and leadership models. She uses premium assessments and 360s tools to solidify her clients’ understanding of their strengths and developmental areas.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2Zdshpm

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

  1. Microsoft Office Boot Camp – Tips and Tricks of Word, Excel, PowerPoint and Outlook – 3 Hours – http://bit.ly/2YOU3IH
  2. Stay Interviews: A Powerful Employee Engagement and Retention Tool – http://bit.ly/2YPOQAf

Webinar on Writing Followable Procedures to Reduce Human Errors

What will be discussed?

It is essential to understand why people don’t follow procedures and it’s also important to know exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed. Our upcoming webinar discusses how to create and maintain a procedure, starting from content development to formats designed, for human error reduction.

What you’ll learn?

  • SOP writing rules and content development
  • Regulatory compliance background and universal purpose of procedures
  • Use of electronic information networks for procedure access

LEARNING OBJECTIVES

We will discuss how to create and maintain a procedure, starting from content development to formats designed for human error reduction due to procedures.

WHO WILL BENEFIT

QA/QC directors and managers

Process improvement/excellence professionals

Training leaders and managers

Plant engineering

Compliance officers

Regulatory professionals

Executive management

Manufacturing operations directors

Human factors professionals

Speaker Profile: Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2Hfs13g

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

  1. Microsoft Office Boot Camp – Tips and Tricks of Word, Excel, PowerPoint and Outlook – 3 Hours – http://bit.ly/2YOU3IH
  2. Stay Interviews: A Powerful Employee Engagement and Retention Tool – http://bit.ly/2YPOQAf

Crucial Compensation Conversations — Understanding and Communicating the Compensation System

OVERVIEW

There may be one thing in organizational life no HR or Payroll department wants to get wrong, that is the paycheck of any employee! This webinar does not address payroll processing. It does address how your workers’ compensation plan is built on a philosophy, designed to achieve specific results from the perspective of recruiting, retaining, and engaging the workforce.

Variation in approaches with different job groupings or classifications is possible and even desirable. And how do you keep up to date on your “Pay” package? We will address these and many other areas of employee compensation and benefits in the webinar.

WHY SHOULD YOU ATTEND

Do you have complaints about the compensation system, from staff, managers, leadership, or HR? Where are the issues coming from and why? Or are you looking for options to make your workers’ compensation plan more aligned with the market, technology, the environment?

This webinar explores the crucial compensation conversations and helps you optimize your system.

AREAS COVERED

  • Defining the philosophy/philosophies of your compensation system
  • The link to performance management
  • Environment scans and adjustments
  • Defining market competitive pay
  • Total compensation defined
  • Variable pay options
  • Assessing and auditing your current workers’ compensation plan
  • Challenges of alignment
  • Roles of managers, employees and HR in the compensation system
  • COLA vs. P4P
  • Forms/Tools/Communications — communicating compensation to employees
  • Merit Matrix Models

LEARNING OBJECTIVES

This webinar can help you sort through the issues of employee compensation and benefits and develop a plan of action for addressing your most critical questions. The webinar will also help you link organization performance with employee compensation and benefits.

WHO WILL BENEFIT

  • HR staff
  • Compensation Specialists
  • Business Owners
  • Board members
  • Supervisors/Managers
  • Anyone who has responsibility for compensation

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2ZdoFUk

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Rob Laplaca | Brand Marketing Expert | Advertising Specialist – Training Doyens

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Rob Laplaca
Partner at Verrill Dana LLP

Years of Experience: 20+ years

Areas of Expertise: Advertising, Marketing and Promotion Law, and Business Litigation

Rob is a partner at Verrill Dana LLP in its Westport, Connecticut office.  His practice focuses primarily on advertising, marketing and promotion law and business litigation.

Rob represents promotional marketing agencies and major brands, including food and beverage, retail, entertainment, personal care, and professional and consumer products in a variety of nationwide marketing activities from traditional promotions and offers to social media, in-app and other on-line programs.  Rob also has unique experience representing companies engaged in cause-related marketing, including commercial co-ventures, advising clients from concept through implementation of programs in this highly-regulated area.

Rob advises clients from concept development through implementation in various promotional activities, including sweepstakes, contests, instant win games, mobile marketing, business-to-business, direct mail, sponsorships, user generated content, endorsements, premiums, coupons, rebates and loyalty programs.

Rob reviews marketing programs for compliance with federal and state laws and industry best practices, including gambling and lottery laws, FTC guidelines, COPPA, CAN-SPAM, TCPA, CARU, MMA, and unfair trade practices and consumer protection statutes.

Rob reviews and drafts agency contracts, publicity agreements, licensing agreements, validation documents, privacy policies, terms of use and other matters affecting intellectual property, marketing and promotions.

Rob represents famous brands on cause marketing promotions, including commercial co-ventures and other charitable promotions, by providing program concept counselling, contract drafting and review, advertising review and state registration.

Rob’s litigation practice includes representing business in a wide-range of commercial disputes, including contract, employment, real estate, and intellectual property.  Rob is admitted to practice in the state and federal courts of New York and Connecticut.

Rob is a graduate of Columbia University and Brooklyn Law School.  He lives in Weston, Connecticut with his wife Cristina and his two children.  He is also a fifteen-year member of the Weston Volunteer Fire Department.

Leaders are DEVELOPED Not Born to be in Leadership

OVERVIEW

The fundamental question is, “Are good leaders born that way or developed?” More and more research is validating the fact that leadership and all human behavioral characteristics have the potential to be developed. Everyone’s life experience has a significant impact on their point of view, abilities and behavior. We are now able to influence and control that process and change beliefs, values and style.

You have remarkable amounts of untapped potential. Many think they have done really well while others are dwelling on self doubt, insecurity or confusion. No matter where you are now in your personal development, you can improve.

Everyone has room to grow. The good can become great, the mediocre can become really good and the basket case can totally “get it together.” Everyone has the potential to dramatically improve. It’s really all about behavior and the decision is completely yours.

WHY SHOULD YOU ATTEND

Before you start any journey you need to be certain of your “starting point” and then plan the best route to reach your destination. We will discuss basic behaviors and styles of leadership so you can figure out where you fit now. Then we will explore the necessary characteristics of a leader.

Next we will examine exactly how we become the way we are now, why we act the way we do, and how we might improve and actually change our behavior. This will include a discussion on how the brain works, how habits are formed and why it is all based on beliefs and values.

Then we will share the differences between values, beliefs, performance, behavior, self perception, popularity and integrity. Until you have a clear definition of each of these areas as it relates to you, you will not be effective as a leader.

You have the ability to literally shape your future and who you are. This webinar will give you the building blocks to safely and productively live well during the journey and Create Your Masterpiece personally and professionally.

AREAS COVERED

  • What are the characteristics of a leader?
  • What style of leadership is most effective?
  • Where do you fit and how and what might you change?
  • Factors that determine who you really are
  • There are only two fundamental ways and reasons for change
  • Designing a plan that is realistic
  • Beliefs, values, behaviors and style
  • Building in reinforcement, external support and an insurance policy

LEARNING OBJECTIVES

We are going to peel the onion of leadership behavior and styles in this webinar. You will have a brand new perspective on what makes a leader great, how to evaluate yourself and how to change those things about your style and behavior that will get you better results. We will delve into beliefs, values and behaviors.

Then we will share how they are developed and how we can deliberately change each one of them.

WHO WILL BENEFIT

  • Accounting firms
  • Legal firms
  • Manufacturing
  • Technology
  • Distribution
  • Specialists and star contributors with at least 10 to 15 years of work experience who have been identified as outstanding prospects for increased leadership responsibilities
  • Managers from any business function and at any level, from project leaders to vice presidents

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2YVkahf

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Dealing with Highly Sensitive Employees: Communication Techniques and Strategies

OVERVIEW

Today’s work force consists of people from all over the world, with many different cultures and ways to communicate. What might seem Ok in one culture might be highly offensive, or even frightening in another. We need to find the balance between honest and sometimes critical communication with the recognition that what we mean mildly might be received as extremely harsh.

This problem is compounded by the conflicting values of constructive criticism and micro-aggression — needing safe places. Some people have been raised as “hot house flowers” unaccustomed to criticism from parents or teachers. Yet, the leadership and management today is being taught the importance of encouraging critical and often divergent points of view.

In this webinar we will share examples of how these differences manifest themselves and offer suggestions for how managers can find a balance. Tips for recognizing when they are dealing with people who are reacting personally and suggestions for modulating their tone, body language and even the words they select will enhance

WHY SHOULD YOU ATTEND

After attending this webinar you will be able to:

  • Better understand that people receive information differently based on their past experiences and cultural training.
  • Recognize when words, body-language or actions are hurting or scaring someone.
  • Define steps for modifying your approach for effectively communicating with employees so that you can get better results.
  • Explain to others why and how they should modify their behaviors to get better results from those who are more sensitive than them.
  • Help create an environment that is positive, reinforcing and productive for all in your organization by listening actively and effectively, understanding emotions, and speaking responsively.

AREAS COVERED

  • Dealing with people from different cultures — ways and styles of communicating
  • Some reasons why people are “sensitive”
  • Reasonable person standard
  • Examples of how differences manifest themselves
  • Suggestions for management to find balance
  • Enhance management’s ability to work effectively with this very diverse workforce

LEARNING OBJECTIVES

While dealing with sensitive employees you need to take their concerns and sensitivities seriously and learn how to communicate with them in non-threatening ways. People from different cultures/backgrounds respond differently to the same words. Tone of voice and body language are also crucially important. You will learn how to manage highly emotional employees and the techniques for understanding emotions and speaking responsively.

WHO WILL BENEFIT

This workshop is appropriate for all levels of leadership and management in an organization of any size.

Use Promo Code MKT10N and get flat 10% discount on all purchases

To Register (or) for more details please click on this below link:

http://bit.ly/2YZqnIV

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882